Shipping policy
SHIPPING POLICY
Our Commitment to Fast, Free Delivery
At EVRYBIKE, we are committed to getting your order to you as quickly and safely as possible. All orders include free standard shipping across the contiguous United States. Please read our Shipping Policy carefully to understand how we handle order processing and delivery.
Order Processing
All orders are processed within 1 to 2 business days of purchase. Business days are Monday through Friday, excluding federal public holidays. Orders placed on weekends or public holidays will begin processing on the next business day. You will receive an email confirmation with your order details immediately after purchase, and a shipping confirmation with your tracking number once your order has been dispatched.
Delivery Times
Once your order has been processed and shipped, delivery typically takes 7 business days within the contiguous United States. Please note that delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on your location, carrier capacity, and circumstances beyond our control such as weather events or public holidays.
Shipping Cost
Shipping is completely FREE on all orders within the contiguous United States. No minimum order value is required to qualify for free shipping.
Shipping Carriers
All EVRYBIKE orders are shipped from warehouses located within the United States. Deliveries are carried out by USPS in collaboration with logistics partners including Cainiao and YunExpress, who manage domestic fulfillment and last-mile delivery.
Shipping Destinations
We currently ship to all addresses within the contiguous 48 United States only. We do not currently ship to Alaska, Hawaii, US territories such as Puerto Rico or Guam, PO Boxes, or APO/FPO/DPO addresses. We do not ship internationally at this time.
Order Tracking
Once your order has been shipped, you will receive an email with your tracking number and a link to track your shipment in real time. If you have not received your tracking information within 3 business days of placing your order, please contact us at info@evrybike.com.
Delivery Issues
If your package is marked as delivered but you have not received it, please first check with neighbors and any safe drop locations around your property. If you still cannot locate your package, contact us within 7 days of the marked delivery date and we will investigate promptly.
If your order arrives with visible damage, please contact us at info@evrybike.com within 48 hours of delivery with photos of the damage. We will resolve the issue at no cost to you.
If you provided an incorrect shipping address, please contact us immediately after placing your order. We will do our best to update the address if the order has not yet shipped. EVRYBIKE is not responsible for orders delivered to an incorrect address provided by the customer.
Lost Packages
If your package is confirmed lost by the carrier, please contact us at info@evrybike.com. We will open a claim with the carrier and, once confirmed, will either resend your order or issue a full refund.
Shipping Changes After Order
A change of address before shipment carries no charge. A change of address after shipment is subject to a $30 processing fee. If the address change is unsuccessful and the package is returned, a 10% reshipping fee will apply.
Contact for Shipping Inquiries
EVRYBIKE Email: info@evrybike.com