Privacy policy

Privacy Policy

This Privacy Policy describes how EVRYBIKE (evrybike.com, the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from evrybike.com, or otherwise communicate with us (collectively, the "Services"). Please read this Privacy Policy carefully.

We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on the Site and update the "Last updated" date. Your continued use of our Site after any changes constitutes your acceptance of the updated policy.

Last updated: May 15, 2026

INFORMATION WE COLLECT

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Device Information: Examples of information collected: version of web browser, IP address, time zone, cookie information, what pages or products you view, search terms, and how you interact with the Site. Purpose: to load the Site accurately for you and to perform analytics on Site usage to optimize our experience. Source: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Order Information: Examples of information collected: name, billing address, shipping address, payment information (including credit card numbers processed securely), email address, and phone number. Purpose: to provide our Services, process your payment, arrange for shipping, and communicate with you about your order. Source: collected from you directly when you place an order.

Customer Support Information: If you contact us, we may collect your name, email address, and the content of your communications in order to respond to your inquiry and resolve any issues.

HOW WE USE YOUR INFORMATION

We use the Order Information we collect to:

  • Fulfill orders placed through the Site, including processing payment, arranging shipping, and sending order confirmations and invoices.
  • Communicate with you about your order, including shipping updates and delivery notifications.
  • Screen orders for potential risk or fraud.
  • Provide you with information or marketing communications about our products and services, in line with the preferences you have shared with us.
  • Improve and optimize our Site and Services.
  • Comply with applicable legal obligations.

SHARING YOUR INFORMATION

We may share your Personal Information with third parties to help us provide our Services, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We use Google Ads and Meta (Facebook/Instagram) to show you relevant advertisements on other websites. These platforms may use cookies and tracking pixels to serve ads based on your visit to our Site.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by visiting:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at https://optout.aboutads.info/.

COOKIES

Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and Services, to remember your preferences, to run analytics, and to better understand how users interact with our Site. We may also permit third-party service providers to use Cookies on our Site to tailor advertising and services on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some features of our Site to work incorrectly.

For specific information about the Cookies we use related to powering our store with Shopify, see: https://www.shopify.com/legal/cookies.

DO NOT TRACK

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a resident of certain US states (including California, Virginia, Colorado, and others), you may have specific rights regarding your personal data, including:

  • The right to know what personal information we collect and how we use it.
  • The right to request deletion of your personal data.
  • The right to opt out of the sale or sharing of your personal data.
  • The right to non-discrimination for exercising your privacy rights.

To exercise any of these rights, please contact us at info@evrybike.com. We will respond to your request within 45 days.

DATA RETENTION

We retain your Order Information for our records unless and until you ask us to delete it, and as required by applicable law (typically a minimum of 5 years for tax and accounting purposes).

MINORS

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

CHANGES

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site with an updated effective date.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email:

EVRYBIKE info@evrybike.com https://www.evrybike.com